The Wheel of Problem-Solving: Four Thinking Models for Communicators

It’s easy to default to action. Most communication training emphasizes quick responses and maintaining momentum. But not every situation benefits from speed. Some need more thought, more structure, before the work begins.

The Wheel of Problem-Solving brings together four thinking models that help you pause, assess what kind of problem you’re dealing with, and decide on a better way to respond.

These frameworks aren’t theoretical. They’re practical tools you can use in real time—when something goes wrong, when something doesn’t feel right, or when the usual approach isn’t working.

• First Principles Thinking

• Second-Order Thinking

• Root Cause Analysis

• The OODA Loop

• Applying the Wheel

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