*Correction* New Date: Handling Misinformation in the Moment

Sep 10, 2025 10:00 AM Central Time (US and Canada)

We’re sorry! We sent out the wrong info for this webinar. If you’re a premium member then this event is free. Otherwise it’s $49 for regular subscribers.

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Handling Misinformation in the Moment A 60-minute live training for public information officers and government communicators

False claims, fast-moving rumors, and weaponized narratives can hit your agency when you're least prepared. This webinar gives you a practical, strategic plan to respond — not react — in the heat of the moment.

You’ll get a live sixty minute training plus a whole host of guides and templates.

This training is delivered by Christine Townsend. Find out more.

What We’ll Cover;

Real-Time Response Tactics How to address false narratives without amplifying them

• Language that de-escalates and redirects attention

• Structuring fast-turn statements under pressure

Tools & Templates

• What to prepare before the storm: templates, checklists, and tone guides

• Tools for monitoring, verifying, and triaging high-risk content

• Examples of rapid rebuttals that don’t backfire

Coordination in Crisis Getting legal, leadership, and operations on the same page

• Quick decision trees for when there’s no time to deliberate

• Building internal trust so your message doesn’t get derailed

Staying Strategic Under Fire How to slow things down without falling behind

• Managing media, staff, and stakeholders when you don’t have all the facts

• Shaping long-term trust in a short-term crisis

Includes:

• Live access to the webinar

• A downloadable workbook + response checklist

• Free replay access for all PIO Toolkit annual members

• Priority access to future misinformation modules and templates

Sep 10, 2025 10:00 AM Central Time (US and Canada)

Not yet a member? Become an annual member to get this and other online training free!

Already a member? You’ll receive a separate email with info about how to get your free access.