Live Training: Building Community Trust After Controversy

When an incident damages credibility, the PIO becomes the bridge to rebuilding trust. This session gives you tested strategies for engaging stakeholders, demonstrating accountability, and creating space for recovery.

What You’ll Learn

• Mapping the community trust landscape

• Language and framing to rebuild credibility

• Engagement strategies: forums, listening sessions, digital Q&A

• Balancing transparency with operational security

• Measuring progress in trust restoration

What You’ll Take Away

• Live 60-minute training + recording access

• Community trust recovery framework

• Sample stakeholder communication plan

Oct 20, 2025 12:00 PM Central Time (US and Canada)

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Explore Other Trainings

Looking for more? These upcoming courses are also available individually — or included with your Annual Membership.

• AI-Generated Threats: Detecting and Responding as a PIO

• Handling First Amendment Auditors

• Communicating Through Spontaneous Protests: A PIO’s Guide

• Building a Strong Social Media Policy: Internal Rules & External Engagement

• Building Community Trust After Controversy