Communication Specialist - Public Information Officer

Town of Chapel Hill, NC

Job Location

Chapel Hill, NC, USA


$41,114 - $54,249


July 29, 2021

Published Date

July 14, 2021

About the job

Essential Duties and Responsibilities

  • Works in support of the Town Communications Strategy to increase awareness of Town programs and services;  Reports, writes, edits and proofreads variety of materials including news releases, newsletters, brochures and campaigns for web and print; Develops Town promotional materials; Responds to requests for information; Develops public education, advertising and marketing campaigns;  Assists with news conferences, briefings, and other ceremonies; Assists with special projects;

  • Works in support of the Town Communications Strategy to increase public awareness of and participation in Town decisions;  Produces videos and design multi-media presentations for web and social-media platforms; Oversee website content and design; Serves as the website content liaison between Town departments and website provider; Oversees videotaping and web streaming of live meetings; Designs and develops digital assets for interactive media projects, presentations, web pages, TV and video titles; Manages the Town’s social media channels including Facebook, Twitter, YouTube, Flickr; Sets up and facilitates social media accounts for departments; Works with community partners, consultants and interns to assist with multimedia projects; Produces analyses of various media statistics; Researches technology tools and methods to improve the website and public participation; Assists with Town digital signage program;

  • Works in support of the Town Communications Strategy to develop employee skills in presenting and communicating information; Provides training on communications, media relations, public relations, customer service and public participation; Creates guides and videos to promote consistency in communications.